https://plauder.party/en/help/index.htmlRecent content in Help on Plauder.PartyHugoen-USWed, 27 May 2026 00:00:00 +0200https://plauder.party/en/help/getting-started.htmlWed, 27 May 2026 00:00:00 +0200https://plauder.party/en/help/getting-started.html<h2 id="what-is-plauderparty">What is Plauder.Party?</h2> <p>Plauder.Party is an open platform for community chat - text, voice, and video in one place. Under the hood it uses the Matrix protocol: your messages are not locked to a single vendor, and you can (with some limits) use other Matrix clients too.</p>https://plauder.party/en/help/matrix-account.htmlWed, 27 May 2026 00:00:00 +0200https://plauder.party/en/help/matrix-account.html<h2 id="your-matrix-id">Your Matrix ID</h2> <p>Every Plauder.Party user has a unique Matrix ID:</p> <div class="highlight"><pre tabindex="0" style="color:#f8f8f2;background-color:#272822;-moz-tab-size:4;-o-tab-size:4;tab-size:4;-webkit-text-size-adjust:none;"><code class="language-text" data-lang="text"><span style="display:flex;"><span>@user:plauder.party </span></span></code></pre></div><ul> <li><strong>@</strong> marks a Matrix address</li> <li><strong>user</strong> is your chosen name on our homeserver</li> <li><strong>plauder.party</strong> is the server (homeserver) where your account lives</li> </ul> <p>Your Matrix ID works like an address for direct messages, room invites, and signing in to clients.</p>https://plauder.party/en/help/rooms-and-chat.htmlWed, 27 May 2026 00:00:00 +0200https://plauder.party/en/help/rooms-and-chat.html<h2 id="rooms-spaces-and-direct-messages">Rooms, spaces, and direct messages</h2> <p>On Plauder.Party you mainly work with three conversation types:</p> <table> <thead> <tr> <th>Type</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td><strong>Public rooms</strong></td> <td>Anyone with a link or alias can join (unless locked)</td> </tr> <tr> <td><strong>Private rooms</strong></td> <td>Join by invitation only</td> </tr> <tr> <td><strong>Direct messages (DMs)</strong></td> <td>1:1 or small group chats between Matrix IDs</td> </tr> </tbody> </table> <p><strong>Spaces</strong> (when used) group related rooms - e.g. a project with <code>#announcements</code>, <code>#support</code>, and <code>#random</code>.</p>https://plauder.party/en/help/voice-and-video.htmlWed, 27 May 2026 00:00:00 +0200https://plauder.party/en/help/voice-and-video.html<h2 id="how-voice-and-video-work">How voice and video work</h2> <p>Text chat runs over <strong>Matrix</strong>. Voice and video on Plauder.Party use <strong>LiveKit</strong> - open-source infrastructure for real-time audio and video.</p> <p>In supported rooms you can start a <strong>voice channel</strong> or <strong>video call</strong> without leaving the platform. Cinny integrates LiveKit directly.</p>https://plauder.party/en/help/troubleshooting.htmlWed, 27 May 2026 00:00:00 +0200https://plauder.party/en/help/troubleshooting.html<h2 id="login--registration">Login &amp; registration</h2> <h3 id="invalid-username-or-password">“Invalid username or password”</h3> <ul> <li>Check password case sensitivity.</li> <li>Try the <strong>full Matrix ID</strong> (<code>@name:plauder.party</code>) instead of the short username only.</li> <li>Ensure homeserver is <strong>plauder.party</strong> - not another Matrix server.</li> </ul> <h3 id="confirmation-email-never-arrives">Confirmation email never arrives</h3> <ul> <li>Check spam/junk folders.</li> <li>Wait a few minutes and request again.</li> <li>Wrong email at registration? Contact support - fixes are often manual only.</li> </ul> <h3 id="registration-disabled">Registration disabled</h3> <p>Registration may be closed temporarily (capacity, abuse). Check announcements on the <a href="https://plauder.party/en/index.html">home page</a> or community rooms.</p>